How to
Order within Australia
for
Overseas destinations: please see International Orders 
for
Shipping Charges within Australia: please
see Shipping
Forms of Payment we accept within Australia:
- Credit
Cards - Visa & MasterCard
- Business, Bank or
Personal Cheque
- Australian Money Order
Order
Online:
Orders
can be placed online via our secure server and paid for using
Mastercard or Visa.
To order online simply
click the "Add to Bag" button found on the
page of the desired
product. When
you have finished shopping, click on the "Checkout" icon on the top
right of any page in our Site and press "Go To Payments" and you will
be directed through the checkout process.
For more detailed information
about Ordering Online with us
Telephone
Orders:
Orders can
be placed and paid for by Credit Card via phone.
Please
call during business hours to place your
order.
Phone: 07 3282
5584 [Mon-Fri 9am-5pm] AEST
Mail Orders:
If
you would prefer to post your order to us you are
welcome to print
out our Order Form below and send it with your payment.
We
can accept Mastercard, Visa, Cheques or Australian Money Orders for
mail orders within Australia.
Mail Order Form (PDF 126kb)
Postal Address:
Tea
Rose Lane
PO Box 739
Booval, Queensland, 4304
- Please
make Cheques or Australian Money Orders payable to Tea Rose
Lane.
- Australian
orders paid for by cheque will require a minimum of 3 business days
clearance prior to dispatch.
Cancellation or changes:
If
you feel you need to Cancel or make a Change to your order, please
notify us within 24 hours of placing the order. We'll be happy to
accommodate a
change or cancellation within that time frame. If there is a problem
with your order when you receive it, please contact us.
Availability:
If a product
is inadvertently unavailable at the time we receive your order, you
will be notified and given the option of backordering - if
available, or ordering an alternative, or cancelling your order.
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