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International Orders

for orders outside of Australia
All prices are displayed in Australian Dollars $AUD
Shipping Charges are additional (see below)

Forms of Payment we accept from Overseas:

MasterCard & Visa
  • Credit Cards - MasterCard & Visa

Order Online:

Orders from International customers (outside of Australia) are to be placed online via our secure server.

add to shopping bag button
To order online simply click the "Add to Bag" button found on the page of the desired product. When you have finished shopping, Click on the "Checkout" icon on the top right of any page in our Site and then press "Go To Payments" and you will be directed through the Checkout process.

For more detailed information about Ordering Online with us

  International Shipping Charges - Airmail
 Number of PatternsNew ZealandAsia / Pacific
 1-2 Patterns$4.85 AUD$4.85 AUD
 3-4 Patterns$8.70 AUD$8.70 AUD
 5-7 Patterns$13.10 AUD$16.50 AUD
 Number of PatternsUSA / Canada
Middle East
Rest of World
 1-2 Patterns$6.80 AUD$6.80 AUD
 3-4 Patterns$12.60 AUD$12.60 AUD
 5-7 Patterns$19.30 AUD$23.90 AUD
For orders of 8 or more Patterns to an overseas destination, please email us for an Airmail Shipping Quote

Australian Currency:

All prices are listed on our Site in Australian dollars $AUD
XE.com Currency Converter - currency converter
We only accept payment in Australian dollars. If you use a non-Australian credit card, your bank will automatically convert to your home currency based on the exchange rate at the time we process your order.

Banks may also charge a currency conversion fee for this service, and your final price may be affected. Please check with your bank prior to ordering, to see what their policy is.

Expected International Delivery Times:

Orders are dispatched within 1-2 business days of receipt. Sent via Australia Post Airmail, most will arrive in the destination country within 2 weeks of being dispatched, but please allow up to 21 days due to the unpredictability of International mail and Customs.

In the unlikely event of a delay with the dispatch of your order from our premises, we will contact you via e-mail.

Customs Duty:

Please be advised that your country may impose duties, taxes and other fees which you will have to pay before your order will be released from customs. If you are unsure and need more information, please contact your local trade or customs office for details. Customs fees are the responsibility of the customer.

Cancellation or changes:

If you feel you need to Cancel or make a Change to your order, please notify us within 24 hours of placing the order. We'll be happy to accommodate a change or cancellation within that time frame. If there is a problem with your order when you receive it, please contact us.

Availability:

If a product is inadvertently unavailable at the time we receive your order, you will be notified and given the option of backordering - if available, ordering an alternative or cancelling your order.

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Customer Services at Tea Rose Lane

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www.tearoselane.com  Tea Rose Lane  PO Box 739  Booval  Queensland  4304  Australia
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